Triage incoming Gmail support emails and route to the right personGmail

Triage incoming Gmail support emails and route to the *right person*

Lindy reads your Gmail support emails and sends each one to the right person.

Label and forward by topic and urgency

End the daily inbox triage routine

Route billing to finance, bugs to engineering

Send each email to the right desk

Auto-create Jira tickets for product bugs

Turn complaints into work the team can ship

Trusted by 400,000+ professionals
Deedy
@deedydas
Greg Isenberg
@gregisenberg
Lenny Rachitsky
@lennysan
Chase Diamond
@ecomchasediamond
Andrew Wilkinson
@awilkinson
Hasan Toor
@hasantoxr
Deedy
@deedydas
Greg Isenberg
@gregisenberg
Lenny Rachitsky
@lennysan
Chase Diamond
@ecomchasediamond
Andrew Wilkinson
@awilkinson
Hasan Toor
@hasantoxr
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Do more with Lindy

Supercharge your Gmail with AI.

When support emails pile up in a shared Gmail inbox, figuring out who should handle what takes time nobody has, and the wrong person ends up either ignoring it or forwarding it around until the customer is frustrated.

Lindy reads each incoming support email, understands what it's about, and automatically routes it to the right person or team based on rules you set.

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Send automated follow-up emails with Gmail

Lindy watches for triggers and sends follow-up emails through Gmail automatically.

Draft email replies in your tone with Gmail

Lindy reads your Gmail threads and drafts replies that match how you write.

Draft personalized replies to new Typeform submissions via Gmail

Lindy reads each Typeform submission and sends a personalized Gmail reply automatically.

Draft replies to Intercom support tickets automatically

Lindy reads your Intercom tickets and writes draft replies for you to review and send.

Built for you

See what Lindy can do for you

Sales automation

Customer email questions land with the right rep

Lindy triages support emails in Gmail and routes them to the right teammate, so customer questions never sit in a shared inbox.

Customer email questions land with the right rep
Marketing automation

Press and PR emails find the right person

Lindy triages your support inbox, so press, partner, and customer emails get routed to the right person automatically.

Press and PR emails find the right person
Admin automation

Stop being the human inbox triager

Lindy triages support emails in Gmail and routes them to the right teammate, so you stop spending your morning forwarding emails.

Stop being the human inbox triager
Workflow automation

Shared inboxes stop being shared bottlenecks

Lindy triages support emails and routes them, so shared inboxes process work fast without a human owning the triage.

Shared inboxes stop being shared bottlenecks
Business automation

Every customer email reaches the right person

Lindy routes support emails to the right teammate, so customers don't wait for a shared inbox to figure out who should respond.

Every customer email reaches the right person
Do more with Lindy

Summarise more than just Slack

Summarising Slack is just the start. Here's what else Lindy can do.

Summarise my emails every morning

Lindy reads your inbox overnight and sends you a clean digest of what matters before you start your day.

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Summarise my meeting notes automatically

After every call Lindy writes structured notes and sends you a summary so nothing gets lost.

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Summarise my support tickets daily

Lindy reads your Zendesk or Intercom queue and delivers a daily overview of open issues and priorities.

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Trusted by 400K+ prfoessionals

Not sure if Lindy can do it? Just ask.

Text your question and Lindy replies with exactly what it can do for you. No account, no sign-up. Just send a message.

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Built for Gmail

AI Agents for Gmail

Sorting through a flood of support emails in Gmail every morning is a time sink, and without a real system in place, urgent issues get buried under low-priority messages while the people who should be handling them never even see them.

Once you connect Lindy to Gmail, it can read incoming emails, label and prioritize them based on the content, and forward them directly to the right teammate so nothing falls through the cracks.

What is a Lindy skill?

A skill shows you a real-world task Lindy can handle for you. It's there to inspire you and show what's possible, not a pre-built workflow you have to follow.

Can I use a skill straight away?

Yes. Sign up, connect the apps the skill needs, and you're ready to go. Most skills are up and running in minutes.

What is Lindy

Lindy is your AI assistant. You tell it what you need in plain language and it takes care of the work, across your apps, on your schedule.

What apps do I need?

Each skill page lists exactly which apps are involved and whether they are required or optional. If you already use those apps, you're good to go.

Do I need to build anything?

No. Just tell Lindy what you want it to do and it figures out the rest. Skills are there to show you what's possible and get you started.

Can Lindy do something that is not listed as a skill?

Almost certainly. Skills show what's possible, not what's limited. If you don't see what you need, just ask Lindy directly and it will figure it out.

Triggers & Actions

Explore all Gmail Triggers and Actions

Build exactly the workflow you need. Here's every trigger and action Gmail supports.

Triggers
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